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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steen Jensen

December 3, 2025

5  out of  5
rating by Steen Jensen
"Easy transfer from previous insurance agency."
We responded:
"Thank you, Steen Jensen! We're thrilled to hear that the transfer was easy for you. Your satisfaction means a lot to us!"
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Mary Heartley

November 25, 2025

5  out of  5
rating by Mary Heartley
"Rodney was very helpful with my insurance needs. Saved me money as well as added more coverage. Thank you for being knowledgeable & personable."
We responded:
"Thank you so much for your kind words, Mary Heartley! We're thrilled to hear that Rodney was able to help you save money and enhance your coverage. Your satisfaction means a lot to us!"
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Kimberly Hess

November 25, 2025

5  out of  5
rating by Kimberly Hess
"Amanda is incredibly knowledgeable and takes the time to explain everything in detail, so you always know exactly what you’re getting and why. Her State Farm team is super friendly, professional, and quick to respond any time you have a question or need help. I highly recommend Amanda for anyone looking for a reliable, trustworthy property and casualty agent"
We responded:
"Thank you so much, Kimberly Hess! We truly appreciate your kind words about Amanda and our team. We're here to help and are thrilled to have earned your trust!"
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Shelia Wiggins

November 18, 2025

5  out of  5
rating by Shelia Wiggins
"Great communicator, detailed oriented, knowledgeable"
We responded:
"Thank you, Shelia Wiggins! We truly appreciate your kind words about our communication and attention to detail. Your support means a lot to us!"
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Marie Molnar

November 7, 2025

5  out of  5
rating by Marie Molnar
"Best customer service...thoughtful, friendly and efficient team. Trust them with your insurance needs, you will be happy that you did!"
We responded:
"Thank you so much for your kind words, Marie Molnar! We're thrilled to hear you had a great experience with our team. Your trust means the world to us!"
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Ryan Colonel

November 4, 2025

1  out of  5
rating by Ryan Colonel
"The worst customer service I have ever encountered with an insurance company. Cheyene is disrespectful and hung up on me. Rates increase arbitrarily and very often. Find any other company for your insurance needs. Dishonesty is the name of the game in this office."
We responded:
"Hey…you are back again, and reposting from your review FIVE months ago when you called my team ignorant liars, incompetent, and screamed at them because we could not remove a coverage that is required on all policies per state regulation. You moved to another agent after I told you I do not tolerate abuse and tell my team to hang up when they are being verbally attacked. Thankfully most people don’t act that way but none the less - I guess you wanted to repost again months later and harass us "
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Johnnena Wagoner

October 24, 2025

5  out of  5
rating by Johnnena Wagoner
"RODNEY VANCE is awesome, very polite and most importantly kind. I appreciated the way he explained each policy and how it would help me. Wonderful working with him."
We responded:
"Thank you, Johnnena Wagoner! We're thrilled to hear about your positive experience with Rodney Vance. His kindness and clear explanations mean a lot to us!"
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D C

October 21, 2025

5  out of  5
rating by D C
"Kimberly was awesome! Took time to explain and answer any questions. Will definitely recommend."
We responded:
"Thank you, D C! We’re thrilled to hear that Kimberly provided you with excellent service. Your recommendation means a lot to us!"
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Jerene Joseph

October 13, 2025

5  out of  5
rating by Jerene Joseph
"I met with Rodney, an agent with State Farm, as I was looking for a quote for a new rate on home and auto insurance. Rodney was quite professional and examined all options to ensure thai I have the necessary coverage for optimal protection. I will not only recommend Rodney as an outstanding agent, but I will also award him a five star rating"
We responded:
"Thank you, Jerene Joseph! We're thrilled to hear about your positive experience with Rodney. Your recommendation and five-star rating mean a lot to us!"
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Kelly Palmer

October 11, 2025

5  out of  5
rating by Kelly Palmer
"Kimberly quickly provided a lot of needed information on several policies and helped us understand each. Excellent communication at a very competitive price. We look forward to being part of the State Farm insured family."
We responded:
"Thank you, Kelly Palmer! We’re thrilled to hear that Kimberly was able to provide you with the information you needed. Welcome to the State Farm family!"
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Eddie Brown

September 27, 2025

5  out of  5
rating by Eddie Brown
"Very helpful and called back promptly"
We responded:
"Thank you, Eddie Brown! We're thrilled to hear you found our service helpful and prompt. Your support means a lot to us!"
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Sherry Martin

September 26, 2025

5  out of  5
rating by Sherry Martin
"This agency is very friendly and helpful. They have patience and will work with you too. I have not been with them long but have experienced great customer service. Thanks so much for all you do with taking care of customers."
We responded:
"Thank you so much for your kind words, Sherry Martin! We’re thrilled to hear you’re experiencing great customer service. Your support means the world to us!"
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Sarah Petersen

September 25, 2025

5  out of  5
rating by Sarah Petersen
"Thorough, quick to respond, patient, knowledgeable, polite, eager, great listener, understanding of our needs. Would highly recommend! Rodney was terrific. We are very pleased."
We responded:
"Thank you so much for your kind words, Sarah Petersen! We're thrilled to hear that Rodney provided such great service. Your recommendation means a lot to us!"
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Heather Major

September 25, 2025

5  out of  5
rating by Heather Major
"Rodney has been the most honest and transparent agent I have dealt with. After I had some of the worst customer service and experience at another insurance agency, Rodney's care, empathy and attention to detail was the perfect combination to turn my horror story experience around. I have already referred others to him because I believe that he is an absolutely exceptional insurance agent."
We responded:
"Thank you, Heather Major! We're thrilled to hear that Rodney made such a positive impact on your experience. Your referrals mean the world to us!"
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kenneth Pugh

September 25, 2025

5  out of  5
rating by kenneth Pugh
"Excellent service! Cora is on top of everything."
We responded:
"Thank you so much, Kenneth Pugh! We're thrilled to hear you had an excellent experience and that Cora was able to assist you. Your support means a lot to us!"
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linnette dones

September 15, 2025

5  out of  5
rating by linnette dones
"I just moved to the state and was pretty overwhelmed trying to get everything sorted out, but Rodney made the process so much easier. He was incredibly helpful, patient, and clear in walking me through my insurance options. He didn’t make me feel rushed at all, and you can tell he genuinely cares about helping people get set up the right way. I really appreciate how easy he made this transition for me. I’d definitely recommend Rodney to anyone who needs an insurance agent you can trust."
We responded:
"Thank you so much for your kind words, Linnette! I'm thrilled to hear that Rodney made your transition easier. We appreciate your trust and recommendation!"
Profile photo of Kay R.

Kay R.

September 2, 2025

5  out of  5
rating by Kay R.
"I called with questions about a situation that occurred that morning. I was so frustrated honestly, but Cora assisted me with answering all of my questions, and even explaining more of my policy that I was not aware of. She was so empathetic to my situation and even shared a personal experience with me to arrive at a possible solution for my situation. At the end of the call I was relieved, we adjusted my deductibles accordingly and I felt better about any future issues that may come up. Every person there is amazing, but in that moment I was so thankful that Cora was the person helping me that day. Thank you!!!"
We responded:
"Thank you so much for your kind words, Kay! We're thrilled to hear that Cora was able to assist you and provide the support you needed. It's our goal to make sure our feel customers understood and taken care of. We're here for you anytime, and we appreciate your trust in us!"
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Christian

August 29, 2025

5  out of  5
rating by Christian
"Rodney was excellent and asking the right questions and building me great policy, he provided value based on my situation and nothing more or less. Plus, the price was great!"
We responded:
"Thank you, Christian, for your wonderful review! We're thrilled to hear that Rodney was able to provide you with excellent service and a policy that fits your needs perfectly. Your satisfaction means a lot to us, and we appreciate your kind words about the value and pricing. If you need anything else, feel free to reach out!"
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Jim Crew

August 27, 2025

5  out of  5
rating by Jim Crew
"Rodney knows his homeowners insurance and a lot more! He made the process of transferring coverage from our former home to our future home easy."
We responded:
"Thank you, Jim, for your wonderful feedback! I'm thrilled to hear that Rodney made the process of transferring your homeowners insurance so easy. We appreciate your trust in us and are here for any of your future insurance needs!"
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Connell Murchison

August 26, 2025

4  out of  5
rating by Connell Murchison
"Great place & Good prices on everything😀"
We responded:
"Thank you, Connell! We're thrilled to hear you enjoyed our great prices and had a positive experience at our office. We appreciate your feedback and look forward to serving you again!"
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Trista Teegarden

August 18, 2025

5  out of  5
rating by Trista Teegarden
"Shianne and Raye have always been extremely helpful and time considerate! We will continue to use this State Farm agency for as long as possible!!!"
We responded:
"Thank you, Trista Teegarden! We're thrilled to hear that Shianne and Raye have been helpful to you. Your continued trust means the world to us!"
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Donna Hartnett

August 16, 2025

5  out of  5
rating by Donna Hartnett
"Worked with Kim. Was a great experience. She was very helpful and responded quickly. Looking forward to working with your team. Donna H."
We responded:
"Thank you, Donna H., for your kind words! We're thrilled to hear you had a great experience with Kim. We look forward to working with you again!"
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Paul Zaleski II

August 15, 2025

5  out of  5
rating by Paul Zaleski II
"Rae was very helpful reaching out late on a Friday afternoon, 5 minutes before closing to be exact. I really appreciate the consideration to promptly follow up since it was an urgent matter instead of waiting till early Monday."
We responded:
"Thank you, Paul Zaleski II! We're so glad Rae could assist you promptly. Your appreciation means a lot to us, and we're here to help whenever you need it!"
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Linda VanPelt

August 13, 2025

5  out of  5
rating by Linda VanPelt
"Worked with Rodney-he answered all my questions and was very helpful-he was great :)"
We responded:
"Thank you so much for your kind words, Linda VanPelt! We're thrilled to hear that Rodney was able to help you and answer all your questions. We appreciate your support!"
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Vincent Giandurco

August 11, 2025

5  out of  5
rating by Vincent Giandurco
"Shianne did a great job as always!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Shianne did a great job for you. Your support means a lot to us, Vincent Giandurco!"