State Farm® Insurance Agent Amanda Hagood

"Thank you for the kind words, Maria. We are so glad our team was assist you. Thank you for choosing our agency."

"Rosalinda, your feedback is truly appreciated! I'm thrilled that Fran provided exceptional service and solidified your loyalty with her professionalism and expertise. We're grateful to have Fran on our team and look forward to assisting you with all your insurance needs in the future! Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"

"Thank you for the kind words, Harshil. We are so glad our team could assist you. Thank you for choosing our agency."

"UPDATE: Thanks for getting more info on why the review. Getting all the correct information we need during the quoting process conversation helps insurance companies rate policies correctly at time of quote. For example, if at any time, underwriting finds missing information not disclosed such as accidents, tickets, household exposures, etc. then ratings will change the premium amount. Please refer to the NC Dept of Insurance website on how all of that works according to the NC State Regulation. We would be able to better help you if you allowed us to speak to you. Google reviews & text are not the ideal way to communicate. To keep review facts accurate, it did increase for reason, but it did NOT triple nor double. FIRST RESPONSE: Simon, we just tried to contact you to help. I see back in August you had a concern on your rate, and we tried to speak with you to assist but you would only text us, which is perfectly fine and helps with my notes. I see we were able to explain your situation and answer your questions. Please know that we do not set rates here at the Agency level. You stated you would look for another carrier and we informed you that if you do, you would need to call the office so we can take care of that for you. I also see we even reached back out to you a few days later to see if you got insurance somewhere else to avoid any issues for you, which I feel was very good customer care. Here we are 6 months later with a 1-star review, which again this local office does not set rates, but we did answer your questions via text back in August and follow up. I am texting you a note from our office so we can help you, so please be sure to respond back to us. "

"Thank you for the kind words, Pacheco, and thank you for choosing our agency."

"Thank you for the kind words, Tamara. We are so glad our team was able to provide such a exceptional experience for you. Thank you for choosing our agency."

"Thanks for your kind words! I am so glad we were able to get this taken care for you. We are definitely NOT a 800-don’t care company and always want to help, whether insurance related or not. You are a joy to work with. Thank you "

"Thank you for your wonderful feedback! We're so glad to hear that Kim was able to get you better coverage across multiple policies while keeping your costs affordable. She truly goes above and beyond for our customers! We appreciate your trust in us and look forward to serving you for years to come!""

"Thank you for the kind words! We're thrilled to hear Amanda and Kim provided you with professional and quick service. We’re always here to help!"

"Thank you for your wonderful review! We're thrilled to hear Amanda provided professional, courteous service and was able to assist you with your insurance needs. Your recommendation means so much to us, and we’re always here to help!"

"We're thrilled to hear that you love how personable our team is and that we could provide you with great service and rates. Your satisfaction is our top priority, and we’re grateful for the opportunity to serve you. Please don’t hesitate to reach out if there’s anything else we can do for you"

"Thank you so much for your amazing review! We're absolutely thrilled to hear that you've had such a positive experience with us. Meeting your insurance needs and providing quick, considerate service is exactly what we strive for every day. And trust us—you never get on our nerves! We're always happy to answer your questions and make sure you feel confident about your coverage. Being called the G.O.A.T. of insurance truly made our day. Thank you for trusting us with your insurance—we're here whenever you need us! 🐐😊"

"Thank you for sharing your experience! We're so glad to hear that Brandon provided excellent service and made your transition smooth and hassle-free. He takes great pride in being polite, professional, and helpful, and it’s wonderful to see his efforts recognized. We appreciate your kind words and look forward to continuing to serve you! 😊"

"Hi Billie, Thank you so much for your recommendation and for sharing your experience! We're thrilled to hear that Brandon was able to provide quick and efficient service to get you on the road in no time. Your satisfaction is our top priority, and we're always here to help whenever you need us. Enjoy your new car, and let us know if there's anything else we can assist you with!"

"Thank you for taking the time to share your experience, especially since you don’t usually post reviews—it means so much to us! We're deeply sorry for the challenges you faced after your previous agent passed away, but we’re honored you chose to place your trust in Amanda Hagood -State Farm Insurance Agent and our team. Brandon will be thrilled to know he made your transition smooth and helped you find the best plan for your needs. We’re committed to being attentive, personable, and always available to support you. Your recommendation is truly appreciated, and we look forward to continuing to serve you with the exceptional care you deserve. Please don’t hesitate to reach out if you ever need anything!"

"Thank you so much for your kind words! We’re thrilled to hear that Kim provided such excellent service and took care of all your needs. She truly values building meaningful connections with our customers, and your appreciation means the world to her and our team. We’re honored to have you as a valued customer and look forward to assisting you again in the future!"

"Thank you so much for your review and loyalty over the years! We're thrilled to hear that you've had such a positive experience with our agency. Rae truly is fantastic, and we're proud to have her on our team. It's wonderful to know that her exceptional service has made such a difference for you. We're committed to continuing to provide the level of care and support that keeps you with us. Your trust means everything to us!"

"Thank you so much for your kind words! Providing incredible service is what we strive for, and we’re thrilled to know your experience reflected that. If there’s ever anything else we can help with, we’re just a call away! 😊"

"Hi Taylor - Season's Greetings! We are honored you took time to write to us about Heather. She is such a caring and knowledgeable team member, we are proud to have her on the team. We thank you for allowing us to be of service to you, and make sure you are protected when you need us. Thank you for being such a great part to our day."

"Happy Holidays Chase, and wow thank you so much for the shout out. We appreciate your trust in us, and as your agent we are here to help YOU, like a "Good Neighbor" should. Have a wonderful holiday season. "

"Hi Tim, and a huge THANK YOU for your review. It is so great to be able to help our community, and taking the time to recognize my team means so much to me. Never hesitate to reach out if you need us, and have a WONDERFUL holiday season."

"We're so glad to hear that Shianna was able to assist you promptly and provide the help you needed. Your satisfaction means a lot to us, and we'll be sure to pass along your kind words to her. If you have any other questions or need further assistance, we're always here to help! 😊"

"Thank you so much for your kind words, Susan! We're thrilled to hear that Shianne has been providing you with excellent service and making your experience with our office a positive one. - Amanda Hagood - State Farm Insurance Agent"

"Thanks for the kind words, Vonn! We’re happy to hear Ali was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"

"Thank you so much for your kind words! We're thrilled to hear that Kim was able to provide excellent service and help you save money on your auto insurance. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks for choosing us!"