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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jayne Coughlan

February 6, 2026

5  out of  5
rating by Jayne Coughlan
"Today I spoke with the agent about my insurance needs. Kendal was so kind and personable. She answered all my questions, efficiently, and thoroughly. Thank you for a great experience. Would definitely recommend!"
We responded:
"Thank you, Jayne Coughlan! We're thrilled to hear about your positive experience with Rodney. Your recommendation means a lot to us. We appreciate your trust!"
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Aniya Miller-Judd

January 28, 2026

5  out of  5
rating by Aniya Miller-Judd
"Kim Ward was amazing to work with! She helped me find the best auto insurance coverage at a great rate and made the whole process super easy and stress-free. She explained everything clearly, answered all my questions, and made sure I got exactly what I needed. Highly recommend her if you’re looking for someone who truly cares about helping their clients!"
We responded:
"Thank you so much for your kind words, Aniya! We’re thrilled to hear that Kim made the process easy and stress-free for you. Your recommendation means a lot to us!"
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James Wetterau

January 28, 2026

5  out of  5
rating by James Wetterau
"The Hagood Agency provided excellent service for my homeowners and auto insurance. At the same time my rates were reduced and they provided a new safety service with the Ting wiring protection device at no additional cost to me. I am very pleased with their services, professionalism and cost."
We responded:
"Thank you, James Wetterau! We're thrilled to hear you're pleased with our service and the savings we could provide. Your satisfaction means a lot to us!"
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Subhangshu Gope

January 9, 2026

5  out of  5
rating by Subhangshu Gope
"It was great working with Kim Ward who was ever willing to help and guide through the entire home and Auto insurance quote. She is very knowledgeable and able to answer any insurance related questions . She is a great asset for Amanda Hagood Agency. I would highly recommend to reach out to Kim if anybody thinking to switch over home or Auto insurance to save on insurance premiums and also seeking proper guidance. SGope"
We responded:
"Thank you, Subhangshu Gope! We're thrilled to hear about your positive experience with Kim. Your recommendation means a lot to us, and we appreciate your kind words!"
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Karen Haynes

January 7, 2026

5  out of  5
rating by Karen Haynes
"I called State Farm this morning to follow up on a claim regarding my roof from wind damage and spoke with Kendall, who was more than helpful and very professional. Kendall provided me with assistance. She listened to me and connected me with my new contact person along with next steps. This was valuable information considering the adsorbent amount of time spent on this claim. I’m more optimistic today than I have been in a long time."
We responded:
"Thank you, Karen Haynes! We're thrilled to hear about your positive experience with Kendall. Your optimism means a lot to us, and we're here to support you through your claim."
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Monica Griffin

December 31, 2025

5  out of  5
rating by Monica Griffin
"Great experience. Bryce Griffin was AMAZING and he saved me MONEY for the New Year. Thank you so much."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Bryce Griffin was able to help you save money for the New Year. We appreciate your support!"
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Toya Woods

December 13, 2025

5  out of  5
rating by Toya Woods
"I had the best experience with the Amanda Hagood State Farm group. Byrce was excellent he explained everything in detail and asked what my needs are. I had spoken to Amanda originally some months ago she was Awesome as well! Very happy I switched insurance companies."
We responded:
"Thank you so much for your kind words, Toya! We're thrilled to hear you had a great experience with Bryce and Amanda. Welcome to the family!"
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Afsoon Bahraini

December 11, 2025

5  out of  5
rating by Afsoon Bahraini
"Rodney provided us with all the information, and options to choose from! Thank you!"
We responded:
"Thank you so much for your kind words, Afsoon Bahraini! We're thrilled to hear that Rodney was able to provide you with the information and options you needed. Your satisfaction means a lot to us!"
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Cris Florwick

December 5, 2025

5  out of  5
rating by Cris Florwick
"Always responsive and empathetic to my needs and capabilities. Listens to what I can do and only offers what I can afford. I hear about what could fit me but not pressured to do anything other than what I want."
We responded:
"Thank you so much for your kind words, Cris Florwick! We're thrilled to hear that you feel listened to and supported. Your comfort and needs are our top priority!"
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Steen Jensen

December 3, 2025

5  out of  5
rating by Steen Jensen
"Easy transfer from previous insurance agency."
We responded:
"Thank you, Steen Jensen! We're thrilled to hear that the transfer was easy for you. Your satisfaction means a lot to us!"
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Mary Heartley

November 25, 2025

5  out of  5
rating by Mary Heartley
"Rodney was very helpful with my insurance needs. Saved me money as well as added more coverage. Thank you for being knowledgeable & personable."
We responded:
"Thank you so much for your kind words, Mary Heartley! We're thrilled to hear that Rodney was able to help you save money and enhance your coverage. Your satisfaction means a lot to us!"
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Kimberly Hess

November 25, 2025

5  out of  5
rating by Kimberly Hess
"Amanda is incredibly knowledgeable and takes the time to explain everything in detail, so you always know exactly what you’re getting and why. Her State Farm team is super friendly, professional, and quick to respond any time you have a question or need help. I highly recommend Amanda for anyone looking for a reliable, trustworthy property and casualty agent"
We responded:
"Thank you so much, Kimberly Hess! We truly appreciate your kind words about Amanda and our team. We're here to help and are thrilled to have earned your trust!"
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Shelia Wiggins

November 18, 2025

5  out of  5
rating by Shelia Wiggins
"Great communicator, detailed oriented, knowledgeable"
We responded:
"Thank you, Shelia Wiggins! We truly appreciate your kind words about our communication and attention to detail. Your support means a lot to us!"
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Marie Molnar

November 7, 2025

5  out of  5
rating by Marie Molnar
"Best customer service...thoughtful, friendly and efficient team. Trust them with your insurance needs, you will be happy that you did!"
We responded:
"Thank you so much for your kind words, Marie Molnar! We're thrilled to hear you had a great experience with our team. Your trust means the world to us!"
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Ryan Colonel

November 4, 2025

1  out of  5
rating by Ryan Colonel
"The worst customer service I have ever encountered with an insurance company. Cheyene is disrespectful and hung up on me. Rates increase arbitrarily and very often. Find any other company for your insurance needs. Dishonesty is the name of the game in this office."
We responded:
"Hey…you are back again, and reposting from your review FIVE months ago when you called my team ignorant liars, incompetent, and screamed at them because we could not remove a coverage that is required on all policies per state regulation. You moved to another agent after I told you I do not tolerate abuse and tell my team to hang up when they are being verbally attacked. Thankfully most people don’t act that way but none the less - I guess you wanted to repost again months later and harass us "
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Johnnena Wagoner

October 24, 2025

5  out of  5
rating by Johnnena Wagoner
"RODNEY VANCE is awesome, very polite and most importantly kind. I appreciated the way he explained each policy and how it would help me. Wonderful working with him."
We responded:
"Thank you, Johnnena Wagoner! We're thrilled to hear about your positive experience with Rodney Vance. His kindness and clear explanations mean a lot to us!"
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D C

October 21, 2025

5  out of  5
rating by D C
"Kimberly was awesome! Took time to explain and answer any questions. Will definitely recommend."
We responded:
"Thank you, D C! We’re thrilled to hear that Kimberly provided you with excellent service. Your recommendation means a lot to us!"
Profile photo of Jerene Joseph

Jerene Joseph

October 13, 2025

5  out of  5
rating by Jerene Joseph
"I met with Rodney, an agent with State Farm, as I was looking for a quote for a new rate on home and auto insurance. Rodney was quite professional and examined all options to ensure thai I have the necessary coverage for optimal protection. I will not only recommend Rodney as an outstanding agent, but I will also award him a five star rating"
We responded:
"Thank you, Jerene Joseph! We're thrilled to hear about your positive experience with Rodney. Your recommendation and five-star rating mean a lot to us!"
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Kelly Palmer

October 11, 2025

5  out of  5
rating by Kelly Palmer
"Kimberly quickly provided a lot of needed information on several policies and helped us understand each. Excellent communication at a very competitive price. We look forward to being part of the State Farm insured family."
We responded:
"Thank you, Kelly Palmer! We’re thrilled to hear that Kimberly was able to provide you with the information you needed. Welcome to the State Farm family!"
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Eddie Brown

September 27, 2025

5  out of  5
rating by Eddie Brown
"Very helpful and called back promptly"
We responded:
"Thank you, Eddie Brown! We're thrilled to hear you found our service helpful and prompt. Your support means a lot to us!"
Profile photo of Sherry Martin

Sherry Martin

September 26, 2025

5  out of  5
rating by Sherry Martin
"This agency is very friendly and helpful. They have patience and will work with you too. I have not been with them long but have experienced great customer service. Thanks so much for all you do with taking care of customers."
We responded:
"Thank you so much for your kind words, Sherry Martin! We’re thrilled to hear you’re experiencing great customer service. Your support means the world to us!"
Profile photo of Sarah Petersen

Sarah Petersen

September 25, 2025

5  out of  5
rating by Sarah Petersen
"Thorough, quick to respond, patient, knowledgeable, polite, eager, great listener, understanding of our needs. Would highly recommend! Rodney was terrific. We are very pleased."
We responded:
"Thank you so much for your kind words, Sarah Petersen! We're thrilled to hear that Rodney provided such great service. Your recommendation means a lot to us!"
Profile photo of Heather Major

Heather Major

September 25, 2025

5  out of  5
rating by Heather Major
"Rodney has been the most honest and transparent agent I have dealt with. After I had some of the worst customer service and experience at another insurance agency, Rodney's care, empathy and attention to detail was the perfect combination to turn my horror story experience around. I have already referred others to him because I believe that he is an absolutely exceptional insurance agent."
We responded:
"Thank you, Heather Major! We're thrilled to hear that Rodney made such a positive impact on your experience. Your referrals mean the world to us!"
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kenneth Pugh

September 25, 2025

5  out of  5
rating by kenneth Pugh
"Excellent service! Cora is on top of everything."
We responded:
"Thank you so much, Kenneth Pugh! We're thrilled to hear you had an excellent experience and that Cora was able to assist you. Your support means a lot to us!"
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linnette dones

September 15, 2025

5  out of  5
rating by linnette dones
"I just moved to the state and was pretty overwhelmed trying to get everything sorted out, but Rodney made the process so much easier. He was incredibly helpful, patient, and clear in walking me through my insurance options. He didn’t make me feel rushed at all, and you can tell he genuinely cares about helping people get set up the right way. I really appreciate how easy he made this transition for me. I’d definitely recommend Rodney to anyone who needs an insurance agent you can trust."
We responded:
"Thank you so much for your kind words, Linnette! I'm thrilled to hear that Rodney made your transition easier. We appreciate your trust and recommendation!"