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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Ryoti

June 24, 2025

5  out of  5
rating by Heather Ryoti
"I had a fantastic experience working with Cora for my auto and home insurance needs. Cora was knowledgeable, responsive, and took the time to explain all my coverage options in a way that was easy to understand. Highly recommend!"
We responded:
"Thank you so much for your kind words, Heather Ryoti! I'm thrilled to hear that Cora provided you with such a fantastic experience. Your recommendation means a lot to us!"
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Larry Bethel

June 23, 2025

5  out of  5
rating by Larry Bethel
"Amanda team are always helpful and enthusiastic . Always a great experience"
We responded:
"Thank you, Larry, for your wonderful feedback! We're thrilled to hear that you find our team helpful and enthusiastic. Your positive experience means a lot to us, and we look forward to serving you again!"
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Vincent Giandurco

June 23, 2025

5  out of  5
rating by Vincent Giandurco
"Shianne did a great job as always!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Shianne did a great job for you. Your support means a lot to us, Vincent Giandurco!"
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Marty Joc

June 21, 2025

5  out of  5
rating by Marty Joc
"GREAT PEOPLE , PROFESSIONAL SERVICE ! 👍"
We responded:
"Thank you so much for your kind words, Marty Joc! We're thrilled to hear you enjoyed our professional service. We appreciate your support! 👍"
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Kim Gallaway

June 20, 2025

5  out of  5
rating by Kim Gallaway
"I've been with this agency for years! I left and came back but now I'm not going anywhere! Love everyone over there especially Rae! She's always a big help and answers all of my questions no matter how dumb they are! She even sent me a card when I got T-boned! Thank you for everything and keep up the amazing work guys!"
We responded:
"Thank you so much, Kim! We're thrilled to hear you've been with us for years and that Rae has been such a helpful resource for you. Your kind words mean a lot to us, and we’re glad to have you back! We'll keep up the amazing work just for wonderful customers like you."
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Shemia Headen

June 20, 2025

5  out of  5
rating by Shemia Headen
"I appreciate State farm a lot. They're act of kindness that the possesses and their quickness to get the job done at the same time keeps me a loyal customer to them."
We responded:
"Thank you so much for your kind words, Shemia Headen! We're thrilled to hear that our quick service and kindness keep you loyal. We truly appreciate your support!"
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Rachel Terry

June 16, 2025

5  out of  5
rating by Rachel Terry
"Love our LA State Farm, but My son is moving from NOLa and we are working with Shianne to get his policy here , Shianne has been great, I’ve gotten such a great feel for this office already. She’s Very helpful and informative. I think I picked the right State Farm for him"
We responded:
"Thank you, Rachel Terry! We're thrilled to hear you're enjoying your experience with Shianne and our office. We appreciate your trust in us for your son's policy!"
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Anna Gordy

June 12, 2025

5  out of  5
rating by Anna Gordy
"Amanda and her team are great! They are knowledgeable, helpful, and communicate so fast. Great to work with!"
We responded:
"Thank you so much, Anna! We truly appreciate your kind words about our team's knowledge and communication. It's always a pleasure to work with you!"
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NeNe Dixon

June 10, 2025

5  out of  5
rating by NeNe Dixon
"Cora, on the Amanda Heygood Team, provides top-notch client service! Cora is very responsive and provides prompt replies when I have questions regarding my policies. Not only are Cora’s responses almost immediate, they are thorough and clarifying. If you’re looking for an agent, Cora won’t disappoint!"
We responded:
"Thank you, NeNe! We truly appreciate your kind words about Cora and our team's commitment to excellent service. We're thrilled to hear that you find her responses prompt and thorough. If you ever need anything else, feel free to reach out!"
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amanda smith

June 6, 2025

5  out of  5
rating by amanda smith
"Cora was so prompt & helpful when I called to check pricing on potential new vehicle coverage. It's great to have a friendly & knowledgeable insurance team in your corner throughout life transitions!"
We responded:
"Thank you, Amanda Smith! We're thrilled to hear that Cora was prompt and helpful. Having a supportive insurance team during life transitions means a lot to us. We appreciate your kind words!"
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Justin Redmond

June 6, 2025

5  out of  5
rating by Justin Redmond
"I had a great experience with Cora. She was very friendly and pleasant while also being very informative of new policies that were being offered. She also helped facilitate all processes I required. Thank you for the excellent service!"
We responded:
"Thank you so much for your kind words, Justin! We're thrilled to hear that Cora provided you with excellent service and valuable information. Your satisfaction means a lot to us!"
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Jayne Williams

June 4, 2025

5  out of  5
rating by Jayne Williams
"Kim was very helpful and understandable . She was able to explain exactly what would change on my new policy and gave me exact information !"
We responded:
"Thank you, Jayne Williams! We're thrilled to hear that Kim provided you with helpful and clear information about your new policy. We appreciate your kind words!"
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Anna Soffin

June 2, 2025

5  out of  5
rating by Anna Soffin
"Shianne was amazing in getting me set up to move with my renter's insurance. Moving can be extremely stressful, so having her help to get this step figured out easily was a huge bonus! Thanks Shianne!"
We responded:
"Thank you so much for your kind words, Anna! We're thrilled to hear that Shianne made your moving process easier. Wishing you all the best in your new place!"
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Craig Herman

June 2, 2025

5  out of  5
rating by Craig Herman
"State Farm has been my insurance provider for over 35 years and for the last 10 of these I have been with Amanda Hagood's office. I have 11 policies for my personal home and autos as well as rental properties and so I have had many opportunities to contact her office and I do not hesitate to do so since I find her staff to be incredibly helpful in answering questions, addressing my concerns, and being responsive. In particular, I want to call out the work of Rae Thompson. I have interacted with Rae multiple times a year over the time I have been with Amanda Hagood and I am continually impressed with Rae's deep understanding of the insurance business and her masterful ability to explain concepts and anticipate questions. She encourages additional questions to ensure that the customers needs are met and has been very efficient and helpful in making certain that I have the appropriate information for decision making. Our conversations are always enjoyable and Rae is a great asset to Amanda Hagood's exceptional customer service."
We responded:
"Thank you, Craig Herman, for your kind words! We're thrilled to hear about your positive experiences with Amanda's office and Rae. Your loyalty means so much to us!"
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Abu Maret

May 27, 2025

5  out of  5
rating by Abu Maret
"Needed a quick turnaround on a policy for a new car purchase and Shianne Tucker took care of me. Awesome experience :)"
We responded:
"Thank you so much, Shianne! We're thrilled to hear about your awesome experience with us. Enjoy your new car!"
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Denise Graves

May 23, 2025

5  out of  5
rating by Denise Graves
"I was in need of car & life coverage, thankfully Kim was very polite and knowledgeable and in both areas saving me money on both policies. Thank you Kim for being there and helping me through the application process. You have provided me with a piece of mind knowing that I’m not driving illegal, and knowing that if I pass my family will not have to be bothered with how they will burry me. I really do appreciate you Kim for all your help and making it easy on me. I will definitely recommend you to family and friends. Once again thank you so much!"
We responded:
"Thank you so much for your kind words, Denise Graves! I'm thrilled to hear that Kim was able to assist you with your car and life coverage. Your peace of mind means a lot to us!"
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Elizabeth Strickland

May 22, 2025

5  out of  5
rating by Elizabeth Strickland
"Rodney Vance was great with explaining the policy. I loved the fact that he worked with what i needed only."
We responded:
"Thank you, Elizabeth Strickland! We're thrilled to hear that Rodney Vance provided you with the personalized assistance you needed. Your satisfaction means a lot to us!"
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kenisha pate

May 20, 2025

5  out of  5
rating by kenisha pate
"Kim was extremely polite and helpful. She helped me save, while still providing me with other helpful options. I would highly recommend State Farm for life and auto insurance coverage."
We responded:
"Thank you, Kenisha! We’re thrilled to hear that Kim was able to assist you so well and provide you with valuable options. Your recommendation means a lot to us, and we’re here for all your insurance needs!"
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Ms. Wilson

May 20, 2025

5  out of  5
rating by Ms. Wilson
"Great customer service!"
We responded:
"Thank you so much for your kind words, Ms. Wilson! We're thrilled to hear you enjoyed our customer service. Your support means a lot to us!"
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Christie Kennett

May 16, 2025

5  out of  5
rating by Christie Kennett
"Amanda is smart, competent and generous with her time. She is a great agent, and a great wonderful person!"
We responded:
"Thank you so much for your kind words, Christie Kennett! We're thrilled to hear that Amanda made such a positive impression. Your support means the world to us!"
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Ryan Colonel

May 16, 2025

1  out of  5
rating by Ryan Colonel
"The worst customer service I have ever encountered with an insurance company. Cheyene is disrespectful and hung up on me. Rates increase arbitrarily and very often. Find any other company for your insurance needs."
We responded:
"Ryan, when you call and yell at my team that they are incompetent useless liars, and then threaten them, I’ve instructed them to hang up on people that treat them that way when that treatment continues throughout the phone call. thankfully, that is rare and a majority of people don’t act that way. I understand having under a $10mo increase on a home policy at renewal can be frustrating (and my office does not have the power to set rates) but it does not warrant that behavior. She did in fact tell you correctly that loss of use and personal property are not coverages that can be removed, and there is no premium attached to it. This is the same information the agent you transferred to also told you. I am also aware of your text that you think it is not acceptable that I am not in the office at all times. I am at a State Farm corporate convention out of town, and I am allowed to be out of the office from time to time. We are always here to help our clients find ways to lower premium, and take a look at coverages, but when someone demands that we do as they tell them to do when it’s not regulation in order for us to do it, and then start yelling at people calling names ,that is not a behavior that is tolerated in my office. My team works extremely hard to help our customers. Note: Calling back a week later after switching agents and him telling you the same thing we did, and then cursing at my employee telling her to rot in hell and hang up is not acceptable. I will call the police if you do that again. "
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Patrick Powell

May 12, 2025

5  out of  5
rating by Patrick Powell
"I worked with Shianne Tucker regarding my insurance policy. She helped me to better understand my policy as well as making sure that I have the appropriate level of coverage. I feel very happy and comfortable working with this agency!"
We responded:
"Thank you, Patrick Powell, for your kind words! We're thrilled to hear that Shianne helped you understand your insurance policy better. Your comfort and happiness are our top priorities!"
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Fundy

May 12, 2025

5  out of  5
rating by Fundy
"Kim was amazing! Reached out had a quote in 10 minutes policy fully signed and sealed in 25!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kim provided such prompt service. Your satisfaction means the world to us!"
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Solara Ana Marie Kennedy

May 8, 2025

5  out of  5
rating by Solara Ana Marie Kennedy
"Kim was wonderful! I ended up needing her a lot today and she was easily accessible on call at all times."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kim was there for you when you needed her. Your support means a lot to us!"
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Alice Butler

May 2, 2025

5  out of  5
rating by Alice Butler
"Rae and Shianne swiftly and professionally handled an urgent need for me. Five star service is the norm from this group. I always feel like my business is important to them!"
We responded:
"Alice, THANK YOU so much for taking the time to leave us a review. Rae loves working with our customers and she is a joy to work with. On behalf of myself and the entire team, it is a pleasure to be here for you and we thank you for your trust. ~Amanda"