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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ash

February 7, 2025

5  out of  5
rating by Ash
"If you need insurance and are unsure of where to look, look here!!! I switched over car insurance when I moved from PA to NC. Amanda has been so helpful in not only helping me find the coverage best for me, but also in seeing every issue through that I’ve encountered along the way and quickly responds to those issues. She truly cares about her customers and it shows. And she’s an awesome human even aside from the business. She got me the best coverage to fit my needs and she is always willing to go the extra mile. 💗"
We responded:
"Thanks for your kind words! I am so glad we were able to get this taken care for you. We are definitely NOT a 800-don’t care company and always want to help, whether insurance related or not. You are a joy to work with. Thank you "
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Gerald Reynolds

February 1, 2025

5  out of  5
rating by Gerald Reynolds
"Kim is great. Got me way better coverage on more than just auto for just about what I was paying. Well worth it"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Kim was able to get you better coverage across multiple policies while keeping your costs affordable. She truly goes above and beyond for our customers! We appreciate your trust in us and look forward to serving you for years to come!""
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Tanner Tovey

January 29, 2025

5  out of  5
rating by Tanner Tovey
"Great experience working with Amanda and Kim, professional and quick!"
We responded:
"Thank you for the kind words! We're thrilled to hear Amanda and Kim provided you with professional and quick service. We’re always here to help!"
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Delmar Gullett

January 24, 2025

5  out of  5
rating by Delmar Gullett
"Amanda was very professional and courteous and she really helped me with my insurance needs. I would highly recommend Amanda Hagood!!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear Amanda provided professional, courteous service and was able to assist you with your insurance needs. Your recommendation means so much to us, and we’re always here to help!"
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Shon White

January 22, 2025

5  out of  5
rating by Shon White
"I love how personable this agency is with its customers. They do everything they can to give you the best service & rates possible. Great agency!!!!"
We responded:
"We're thrilled to hear that you love how personable our team is and that we could provide you with great service and rates. Your satisfaction is our top priority, and we’re grateful for the opportunity to serve you. Please don’t hesitate to reach out if there’s anything else we can do for you"
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Donald Crockett

January 17, 2025

5  out of  5
rating by Donald Crockett
"I want to brag about how great my experience has been with this insurance company. I've had several companies in my life but nothing like this insurance company. They've met all of my insurance needs and I can actually text them and their responses are quick. They're always nice and very considerate of my requests. I know I may get on their nerves from time to time but they never fall short of answering my questions. I consider them the G.O.A.T (greatest of all time) when it comes to insurance."
We responded:
"Thank you so much for your amazing review! We're absolutely thrilled to hear that you've had such a positive experience with us. Meeting your insurance needs and providing quick, considerate service is exactly what we strive for every day. And trust us—you never get on our nerves! We're always happy to answer your questions and make sure you feel confident about your coverage. Being called the G.O.A.T. of insurance truly made our day. Thank you for trusting us with your insurance—we're here whenever you need us! 🐐😊"
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Nyisha Barringer

January 17, 2025

5  out of  5
rating by Nyisha Barringer
"Brandon did an excellent job helping me get my insurance situated. he was very polite, professional, and helpful. I couldn’t have asked for a smoother transition than I had. Keep up the great work."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Brandon provided excellent service and made your transition smooth and hassle-free. He takes great pride in being polite, professional, and helpful, and it’s wonderful to see his efforts recognized. We appreciate your kind words and look forward to continuing to serve you! 😊"
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Billie Wiley

January 13, 2025

5  out of  5
rating by Billie Wiley
"I recommend this State Farm agency Went to buy a car in minutes I was on the road to DMV Thank you Brandon for the quick service Billie Wiley"
We responded:
"Hi Billie, Thank you so much for your recommendation and for sharing your experience! We're thrilled to hear that Brandon was able to provide quick and efficient service to get you on the road in no time. Your satisfaction is our top priority, and we're always here to help whenever you need us. Enjoy your new car, and let us know if there's anything else we can assist you with!"
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Lacey Nohe

January 11, 2025

5  out of  5
rating by Lacey Nohe
"I don’t normally post reviews but felt like I needed to due to the outstanding job Ms. Hagood’s and her team has done. I’ve been with State Farm since I was a teenager/young driver. My agent who I’ve been with for a long time passed away. I was given an agent closest to me but I didn’t choose this person. Unfortunately, this agent was inattentive, not personable, and unreachable when trying to ask questions or needed help. I then started to do my own research and saw the many outstanding reviews from Ms. Hagood’s office. I decided to switch over to her and the transition was 10/10. I spoke to Brandon and he was amazing. He took his time to find out what policy/plan worked best for me. I highly recommend this team."
We responded:
"Thank you for taking the time to share your experience, especially since you don’t usually post reviews—it means so much to us! We're deeply sorry for the challenges you faced after your previous agent passed away, but we’re honored you chose to place your trust in Amanda Hagood -State Farm Insurance Agent and our team. Brandon will be thrilled to know he made your transition smooth and helped you find the best plan for your needs. We’re committed to being attentive, personable, and always available to support you. Your recommendation is truly appreciated, and we look forward to continuing to serve you with the exceptional care you deserve. Please don’t hesitate to reach out if you ever need anything!"
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Anna Blische

January 6, 2025

5  out of  5
rating by Anna Blische
"Kim was a great person she handled all I needed I am honored to talk to her"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kim provided such excellent service and took care of all your needs. She truly values building meaningful connections with our customers, and your appreciation means the world to her and our team. We’re honored to have you as a valued customer and look forward to assisting you again in the future!"
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Joseph Guyer

January 2, 2025

5  out of  5
rating by Joseph Guyer
"I’ve had a great experience with this agency over many years and that is the reason I keep sticking with any major insurance company. Rae is absolutely fantastic, beyond five stars, and again really the primary reason I don’t just go looking for the cheapest insurance out there to maybe save a few bucks."
We responded:
"Thank you so much for your review and loyalty over the years! We're thrilled to hear that you've had such a positive experience with our agency. Rae truly is fantastic, and we're proud to have her on our team. It's wonderful to know that her exceptional service has made such a difference for you. We're committed to continuing to provide the level of care and support that keeps you with us. Your trust means everything to us!"
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Shan S

December 21, 2024

5  out of  5
rating by Shan S
"Incredible customer service"
We responded:
"Thank you so much for your kind words! Providing incredible service is what we strive for, and we’re thrilled to know your experience reflected that. If there’s ever anything else we can help with, we’re just a call away! 😊"
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Taylor Cunningham

December 21, 2024

5  out of  5
rating by Taylor Cunningham
"I have greatly appreciated working with Heather Oakes on the Amanda Hagood team! As a first-time homeowner navigating the world of home insurance, I had a million questions and wasn’t sure where to start. Heather was incredibly helpful, thorough, and patient throughout the entire process. She took the time to explain all my options in detail, making sure I fully understood what I was signing up for. Her kindness and prompt responses made what could have been an overwhelming experience so much easier. Heather truly went above and beyond to ensure I had the right coverage for my needs. If you’re looking for an agent who genuinely cares and is willing to go the extra mile, Heather is the one to call!"
We responded:
"Hi Taylor - Season's Greetings! We are honored you took time to write to us about Heather. She is such a caring and knowledgeable team member, we are proud to have her on the team. We thank you for allowing us to be of service to you, and make sure you are protected when you need us. Thank you for being such a great part to our day."
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Chase Almond

December 20, 2024

5  out of  5
rating by Chase Almond
"Best insurance agent in the area! Highly recommend!"
We responded:
"Happy Holidays Chase, and wow thank you so much for the shout out. We appreciate your trust in us, and as your agent we are here to help YOU, like a "Good Neighbor" should. Have a wonderful holiday season. "
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Tim Pleasants

December 20, 2024

5  out of  5
rating by Tim Pleasants
"The Amanda Hagood team provides outstanding service! I couldn't be happier."
We responded:
"Hi Tim, and a huge THANK YOU for your review. It is so great to be able to help our community, and taking the time to recognize my team means so much to me. Never hesitate to reach out if you need us, and have a WONDERFUL holiday season."
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Nedra Leeks

December 16, 2024

5  out of  5
rating by Nedra Leeks
"Shianna answered my question and responded wright away. She helped me."
We responded:
"We're so glad to hear that Shianna was able to assist you promptly and provide the help you needed. Your satisfaction means a lot to us, and we'll be sure to pass along your kind words to her. If you have any other questions or need further assistance, we're always here to help! 😊"
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Susan Shank

December 16, 2024

5  out of  5
rating by Susan Shank
"Amanda's office makes life so easy. Shout out to Shianne for always being friendly and on top of everything! She answers on the first ring and has the documents I need in my hands within minutes!"
We responded:
"Thank you so much for your kind words, Susan! We're thrilled to hear that Shianne has been providing you with excellent service and making your experience with our office a positive one. - Amanda Hagood - State Farm Insurance Agent"
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Vonn Jackson

December 11, 2024

5  out of  5
rating by Vonn Jackson
"Update: I’ve been with the Amanda Hagood team for about a year now and they continue to impress me with their top tier service. Rae is my rep and she’s amazing! She always gets back to me promptly and she’s always going above and beyond to assist with any questions or concerns I have. State Farm was a great choice and I’m happy to have the Amanda Hagood team on my side! Ali was great. She called me with some competitive rates and won me over with a better coverage plan. I like that she was knowledgeable but not a “pushy salesman”. I look forward to working with the Amanda Hagood firm moving forward."
We responded:
"Thanks for the kind words, Vonn! We’re happy to hear Ali was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Jaime Valadez

November 27, 2024

5  out of  5
rating by Jaime Valadez
"Thank you Kim Ward for your great costumer service I appreciate it I am thankful I was able to save some money in my auto insurance policy..!!🙏🏻"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kim was able to provide excellent service and help you save money on your auto insurance. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks for choosing us!"
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Robert Tate

November 23, 2024

5  out of  5
rating by Robert Tate
"Heather is really great at her job she is really informative…& Does her best to make sure you understand what you need and what your current coverage is lacking and she is truthful…💯💯she is A-1"
We responded:
"Robert, Thank you so much for your amazing review! 🌟 We're thrilled to hear that Heather provided such informative and honest service while helping you understand your coverage. She truly goes above and beyond to ensure our customers feel confident and well-informed. We'll be sure to share your kind words with her! 💯😊"
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Rhonda Harris

November 22, 2024

5  out of  5
rating by Rhonda Harris
"Amanda Hagood was great got the job done and very nice you want go wrong with her service"
We responded:
"Rhonda, Thank you for the wonderful feedback! 🌟 We're so glad to hear that Amanda provided excellent service and made the process smooth for you. She's truly dedicated to helping our customers."
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John Shuck

November 22, 2024

5  out of  5
rating by John Shuck
"I carry only liability insurance and I was involved in an accident that was not covered by my policy. Even though I wasn't covered, Rae Thompson helped me out in dealing with other driver's insurance company and then the small claims trial that was needed to make the responsible party pay for the damages that they caused."
We responded:
"Thank you for sharing your experience! Rae truly goes above and beyond to assist in challenging situations, even when coverage doesn’t apply. We're so glad she could help you navigate the process with the other driver's insurance and the small claims trial. It’s great to hear that her support made a difference during a tough time!"
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Juanita O'Neal

November 16, 2024

5  out of  5
rating by Juanita O'Neal
"Great timely and professional service. I was able to get a better insurance package with a real live person. Thanks for your help."
We responded:
"Juanita, So happy to hear that you had a great experience with us and that we could help you find a better insurance package. Our goal is to provide professional, personalized service, and it’s great to know we hit the mark for you. If you have any questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Amanda Hagood State Farm! 🌟"
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pat Walls

November 15, 2024

5  out of  5
rating by pat Walls
"The Hapgood team is who you need to be with. They don't just give great customer service. They care. They're not just really good at what they do. They take the time to know YOU. And then, they customize their products to your needs. In today's world, that is what's lacking, and they've got it."
We responded:
"Thank you so much for your thoughtful words! It’s our mission to go beyond providing great customer service by building meaningful relationships with our customers. We’re so glad you’ve experienced the care and attention we strive to offer every day."
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Maria G Rodriguez

November 12, 2024

5  out of  5
rating by Maria G Rodriguez
"Thank you Miss Shane for you help. Si nice and Cain. Very good actitud and I happy whit her help and the best thing the price is very affordable for my cars ☺️"
We responded:
"We're thrilled to hear that Shane was able to assist you and provide excellent service. We're glad you found her helpful, kind, and that you're happy with the coverage for your cars. Your satisfaction is very important to us, and we're here anytime you need assistance. Thanks again for choosing us! 😊"