Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittany Doyle

Brittany Doyle

September 13, 2024

5  out of  5
rating by Brittany Doyle
"Shianne was extremely helpful and I really enjoyed working with her! She explained everything really well and I felt like I was truly getting expert advice from her. She was pleasantly persistent in following up when I told her I wanted to switch but not yet. Great vibes all around."
We responded:
"Brittany, thank you for your wonderful review! I'm glad to hear that Shianne was able to provide you with expert advice and clear explanations. Her dedication to following up and ensuring you felt comfortable with your decision is something we truly value. We're happy you enjoyed the experience and the positive vibes. If you need any further assistance, feel free to reach out anytime. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Patti Gilliard

Patti Gilliard

September 13, 2024

5  out of  5
rating by Patti Gilliard
"Amanda and Heather made things so easy, are professional and the rates are fabulous! Wished I had made the move long ago!!"
We responded:
"Patti, I'm so glad to hear that Heather made your experience easy and professional. We're happy that you're satisfied with our rates and wish you had made the move sooner. If you ever need anything else, our office is here to help! - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Erick Adams

Erick Adams

September 13, 2024

5  out of  5
rating by Erick Adams
"Amanda helped one of our customers transfer from Pennsylvania to North Carolina. Her team went over and above to help our customer have a wonderful transition to Raleigh. We can’t recommend high enough. They do everything with excellence. Thank you Amanda and team."
We responded:
"Erick, thank you so much for your wonderful review! I'm happy to know that our team could assist your customer with their move from Pennsylvania to North Carolina. We always strive to provide excellent service and make transitions as smooth as possible. Your recommendation means a lot to us. If you or your customers ever need further assistance, we're here to help! - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Evonne Wiggs

Evonne Wiggs

September 12, 2024

5  out of  5
rating by Evonne Wiggs
"Consistent, pleasant to speak with, knowledgeable of getting you the best quote with some amenities"
We responded:
"Evonne, thank you for your wonderful review! I'm glad you found our team consistent, pleasant, and knowledgeable. It's great to know we could help you get the best quote with some added amenities. If you have any further questions or need assistance in the future, feel free to reach out. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of roland williams

roland williams

September 11, 2024

5  out of  5
rating by roland williams
"Amanda Hagood is THE BEST INSURANCE COMPANY I'VE EVER HAD THE PLEASURE OF DOING BUSINESS WITH.HANDS DOWN.VERY SWEET,BEST RATES AND THERE TO HELP WHENEVER I HAVE A PROBLEM.MY INSURANCE HOME,THANK YOU AMANDA...❤❤"
We responded:
"Roland, thank you so much for your kind words and for choosing our office for your insurance needs. I'm glad to know you're satisfied with our rates and service. It's always a pleasure to assist you whenever you have a problem. Your feedback means a lot to us! - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Daniel Romero

Daniel Romero

September 10, 2024

5  out of  5
rating by Daniel Romero
"Shianne was amazing and took time with me to review all of my options and got me a new policy paying less than what I was before!"
We responded:
"Daniel, thank you for your wonderful review! I'm glad Shianne could assist you in finding a new policy that meets your needs. We appreciate your feedback and are here for any future needs you may have. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Chaquana Roberson

Chaquana Roberson

September 3, 2024

5  out of  5
rating by Chaquana Roberson
"Very helpful and friendly"
We responded:
"Thank you, Chaquana, for your kind words! I'm glad you found our team helpful and friendly. If you need any further assistance, feel free to reach out. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of L D

L D

August 30, 2024

5  out of  5
rating by L D
"Kim Ward was great, she answered all of my questions and found me a great rate. Thank you Kim!"
We responded:
"Thank you, L D, for your wonderful review! I'm glad Kim was able to answer all your questions and find you a great rate. We appreciate your feedback and look forward to assisting you with any future needs. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Justice Lawrence

Justice Lawrence

August 26, 2024

5  out of  5
rating by Justice Lawrence
"Thank you Kim appreciate walking me through the process 🔋"
We responded:
"Justice, it’s wonderful to know that Kim made the process easier for you. Your feedback means a lot, and we’re here to assist with anything else you might need! - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of valjean patton

valjean patton

August 26, 2024

5  out of  5
rating by valjean patton
"My Experience with Kim Ward was excellent"
We responded:
"Valjean, I'm glad to hear about your excellent experience with Kim. We appreciate your feedback and are grateful to have her on our team. If you need any further assistance, we're here to help. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Rey Hero El Real

Rey Hero El Real

August 26, 2024

5  out of  5
rating by Rey Hero El Real
"Kim Ward was the absolute best!!! She was punctual, courteous, pleasant, relatable, professional, etc. Can't say enough about how wonderful it was to work with her. She answered my questions and made the insurance "stuff" easy enough, to understand! Thousand Star service for sure! Very much appreciated!!!! Thank you Kim!!! Ms. Hagood. Thank you for her!!! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"
We responded:
"Thank you, Rey, for your wonderful review. I'm glad to hear that Kim provided such excellent service and made the insurance process easy to understand. We appreciate your feedback and are grateful to have Kim on our team. If you have any further questions or need assistance in the future, our office is here to help. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Bobbi Bass

Bobbi Bass

August 23, 2024

5  out of  5
rating by Bobbi Bass
"The best experience and customer service I've ever experienced with an insurance agent/company. Everyone I've spoken with, in the office, goes above and beyond to assist clients."
We responded:
"Bobbi, thank you for your wonderful review. I'm glad you had such a positive experience with our office. We always strive to go above and beyond for our clients. If you ever need further assistance, we're here to help. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Ashley Gause

Ashley Gause

August 23, 2024

5  out of  5
rating by Ashley Gause
"Great place….like a good neighbor State Farm is THERE….shout out to Rae!!!!"
We responded:
"Thank you, Ashley! I'm glad you feel that way about our office. Rae is indeed a valuable part of our team. If you ever need anything, we're here for you. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Caleb Whitmore

Caleb Whitmore

August 15, 2024

5  out of  5
rating by Caleb Whitmore
"Have worked with Amanda’s agency for several years and they have always been extremely responsive. It’s great to have an actual human to reach when calling, ability to text for urgent issues, and email too. There may be slightly cheaper insurance options out there, but the local agent route backed by State Farm is worth the extra penny’s."
We responded:
"Hey Caleb, Thanks a lot for your review! I'm glad you've found our team responsive and accessible through calls, texts, and emails. We appreciate your loyalty and understanding of the value we aim to provide. If you ever need anything, we're here for you. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Ruth Welch

Ruth Welch

August 7, 2024

5  out of  5
rating by Ruth Welch
"Amanda and her team do a great job! Whenever I call, the person who answers is usually able to help me right away. And if there are any issues, Amanda is immediately on top of them! Highly recommend!"
We responded:
"Hey Ruth, Thanks a lot for your awesome review! I'm glad our team could help you quickly and efficiently. If you ever need anything else, we're here for you! - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Michael Rose

Michael Rose

August 2, 2024

5  out of  5
rating by Michael Rose
"Great customer service, she found me extra discounts and made my experience fast and easy. I definitely recommend State Farm for all your insurance needs!"
We responded:
"Thank you, Michael, for your 5-star rating! We're pleased to know you had a great experience with our insurance services. Our team is dedicated to providing top-notch assistance and ensuring your satisfaction. Feel free to reach out for any future insurance needs. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Taylor Mckoy

Taylor Mckoy

July 25, 2024

5  out of  5
rating by Taylor Mckoy
"Shianne was so helpful. Just purchased a new car and she was helpful getting me an insurance policy for it. She was also excited with me and I appreciate the conversation. :)"
We responded:
"Hey Taylor! Thanks so much for the awesome review! I'm really glad Shianne could help you with your new car insurance policy and share in your excitement! If you need anything else, feel free to reach out. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of f williams

f williams

July 20, 2024

5  out of  5
rating by f williams
"The best, the best, the best …. She did everything I ask and was available on the first ring each time….."
We responded:
"Hi, thanks so much for the awesome review! I'm glad we could help and be there for you every time you called. If you need anything else, don't hesitate to reach out! - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Brett Mason

Brett Mason

July 9, 2024

5  out of  5
rating by Brett Mason
"Heather was a tremendous help in navigating the multiple choices from competitors and tailoring the right coverages for our needs and protection. Her product knowledge made the decision to switch a comfortable one. Great to be part of the team!"
We responded:
"Thank you, Brett, for your kind words! I'm glad Heather provided you with tailored coverages and made your decision to switch comfortable. We're happy to have you on the team and look forward to assisting you further with your insurance needs. Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Daniel M

Daniel M

July 8, 2024

5  out of  5
rating by Daniel M
"I have worked with Amanda for a number of years now and can say that she is an empathetic and knowledgable person. I know she and her team strive to be the best and help their clients in whatever areas they need assistance in!"
We responded:
"Hi Daniel, thanks so much for your heartfelt review! It's been wonderful working with you over the years. Knowing that you find us empathetic and knowledgeable really means a lot. We always aim to do our best and support our clients in every way possible. Your continued support and trust are greatly appreciated! - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Marty Clark

Marty Clark

July 6, 2024

5  out of  5
rating by Marty Clark
"Lois was great today! She responded to my pleas for service on the holiday weekend. Lois explained everything and met all my needs. I am new to the state but a long time State Farm customer. Thanks Lois."
We responded:
"Thank you for sharing your experience, Marty! I'm glad Lois was able to assist you over the holiday weekend and provide you with the service you needed. We're happy to have you as a long-time State Farm customer and look forward to helping you with your insurance needs in the new state. Feel free to reach out if you have any questions in the future! Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Lloyd Anthony

Lloyd Anthony

July 2, 2024

5  out of  5
rating by Lloyd Anthony
"Kim helped me out alot thank you both Amanda for continuing to call me and Kim for helping me out with my policy 💯"
We responded:
"Thank you, Lloyd, for your kind words! I'm glad Kim was able to assist you with your policy. We appreciate your feedback and are here to help with any future insurance needs you may have. - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of James Rheaume

James Rheaume

June 28, 2024

5  out of  5
rating by James Rheaume
"Lois was wonderfully detailed in explain how all the policies we have function"
We responded:
"Thank you, James, for recognizing Lois's detailed explanations of our policies! We're pleased to hear that you found her explanations helpful and informative. Our team is dedicated to ensuring our clients fully understand their coverage. If you have any more questions or need assistance, feel free to reach out anytime! - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of wendy street

wendy street

June 28, 2024

5  out of  5
rating by wendy street
"Lois explained my coverage and options completely. She was able to address any questions I had with professionalism. I’m glad to be a part of the State Farm family."
We responded:
"We appreciate the five-star rating, Wendy! - Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
Profile photo of Rafael Vazquez

Rafael Vazquez

June 26, 2024

5  out of  5
rating by Rafael Vazquez
"Amanda Hagood has Amazing customer service skills!!! Thank you for explaining everything to me and getting me a lower rate on my car insurance!"
We responded:
"Rafael, we love reviews like this! I'm happy I could help you understand everything and secure a lower rate on your car insurance. Thank you for your kind words! I'm here for any future insurance needs you may have. Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"